Experience

Career journey

A progression from software development and production engineering to quality engineering, automation architecture and engineering leadership.

13+ yearsQuality engineeringPlatform engineering

Career timeline

Select a role to explore the detailed experience.

Quality Engineering Lead (CoE) · TrueMeds

Jul 2023 – Dec 2024

High-traffic healthcare eCommerce across web, mobile, backend services, internal applications and ERP integrations.

5 → 29 QA/SDETs~$1M QA budget99% deployment stability
  • Defined organisation-wide quality strategy, governance, release gates and metrics.
  • Reduced regression execution from 4 days to 9 hours through automation and parallel execution.
  • Improved automation ROI through tool rationalisation, vendor optimisation and capability development.
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Automation CoE, Production Support & Implementation Engineering · JPMorganChase

Apr 2013 – Apr 2018

Enterprise financial applications spanning client implementations, production support and automation architecture.

Automation CoEL2/L3 support50% less regression effort
  • Established reusable automation frameworks, CoE standards and engineering accelerators.
  • Led QA/SDET teams, ROI planning and framework adoption across business units.
  • Managed production incidents, rollbacks, root-cause analysis and enterprise implementations.
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